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Black Berry remains committed to providing excellent customer support to our customers.
We are delighted to direct you to the Crack Berry Forums, a well-established and thorough support channel, for continued Black Berry device support.
We've had a few users that updated their Windows password, and then some time later their BB10 device stops getting emails and asks for the account password to be updated.
Testing this, if you change your Windows password, and then reboot the BB10 device, there's no problem.
The specific steps you need to take depend on your version of Outlook and whether you're an Office 365 subscriber or purchased Outlook as a standalone application.
If you're an Office 365 subscriber with monthly updates, use the following steps: If you use Outlook to send and receive email from your Gmail, Yahoo, i Cloud, Apple, Outlook.com, or @accounts, you may not use your regular email account password to set up these accounts.
The Black Berry Device Support Community Forums have closed as of April 1, 2017.
Your Black Berry ID Username is the email address you specified when you created your Black Berry ID.